Hi Everyone,

We would like to introduce ourselves as the new Cadillac Customer Service on the Cadillac ATS Forum! Yes, we did say “we.” To better address your questions and concerns in a timely manner we will now have 2 individuals as your primarily GM contact on this forum! We look forward to being members of this great community!

Sincerely,

Laura M. and Greg W.

Hi Laura can you get the engine issue to a higher up. Love this car. But this is heart breaking to see this occurr. Please help

Hi Laura can you get the engine issue to a higher up. Love this car. But this is heart breaking to see this occurr. Please help

Hello Muffin,

I responded to your post on the other thread as well. We are aware of the issue and we are working on getting a solution as soon as possible. Please private message me your name, contact info, VIN, mileage, and dealership you are in contact with so I can contact them about this? Thank you very much for your time.

Gregory W.
Cadillac Customer Care