Hey dmetro,
You’re very welcome! Glad to hear that you are planning on taking your ATS in to your dealer so that they can take a look. I just wanted to reiterate that I would still be more than...
Type: Posts; User: Cadillac Customer Service
Hey dmetro,
You’re very welcome! Glad to hear that you are planning on taking your ATS in to your dealer so that they can take a look. I just wanted to reiterate that I would still be more than...
Hey dmetro,
I apologize that you are not seeing the instantaneous mpg display on your Driver Information Center. I would be happy to look into this further for you and get back in touch with your...
Hi Lawrence,
I’m sorry to hear that you are experiencing this extreme odor coming from your HVAC system. I can certainly imagine how this would be frustrating especially since your dealer has...
Hi Jlokken,
I’m very sorry to hear that your 13’ ATS seems to have a hard pedal. Though you mention already having gone to your dealership, I would be more than happy to research this situation...
Hi Fran,
I am extremely sorry to hear that you have been experiencing this musty smell coming from your AC unit. We are happy you decided to join the Cadillac family as a first time owner, and can...
Hi Gary99,
I can understand how something like this would be concerning. If you are interested, I would be happy to reach out to your dealership to discuss this issue on your behalf. Feel free to...
Hi mattyb,
I’m sorry to hear that you are experiencing this beeping in your ATS and I can understand how displeasing something like this would be. If you are considering working with a dealership...
Hello vannhukien,
I’m sorry to hear that you’re experiencing a rattling sound in your vehicle and I can understand how displeasing this could be. If you would like me to reach out to your...
Hello ATS CANADA,
I looked into the owner’s manual and the resources at my disposal on our end, and wasn’t able to locate anything pertaining to a beep in the engine bay. However, have you been...
Hello Rdelvalle,
I certainly do not want your vehicle ownership experience to be negative and apologize that you are noticing a musty smell in your ATS. If you would like to further discuss your...
Hello Joel,
I apologize for the delayed response. I replied to your private message just a few minutes ago.
Katie O.
Cadillac Customer Care
Hello Yanie1020,
I'm pleased to hear you have received the letter and I'm sorry for any inconvenience this has caused. If you have any questions regarding safety or steps to get this repair,...
Hello Nikkmcole,
I understand how this must extremely frustrating. I am happy to provide an additional layer of support while you are working with the dealership today. Please send me a private...
Hello Redfoot,
I apologize that you’re experiencing this odor from your vents and I can understand how displeasing it would be. I know I already responded to another post of yours, but I just...
Hi Redfoot,
I’m sorry to hear that you’re experiencing this pulling sensation while driving your ATS. I know you’re looking for some feedback at the moment, but if you decide to head to the...
Glad to hear it, Trav. Please let us know when you get your ATS back and if the odor concern was resolved. Feel free to message us in the meantime if you have any additional questions or concerns.
...
Hi Trav,
I’m happy to hear your dealership was able to locate a solution to your original concern, but I apologize your cabin air filter was not replaced during that visit. Have you notified your...
Hello rrmays,
Welcome to the forum! Sorry that you have been noticing a musty smell from the air vents in your 2014 ATS. I am glad you are working with your dealer to resolve this issue. If you...
Hi tomby and Rodriguezm19,
I am sorry that both of you are experiencing this foul odor in your vehicles. If you would like, I would be happy to reach out to the dealership on your behalf to...
Hello viper24820,
I am sorry to hear of the ongoing vehicle concern you've been experiencing with your 2013 ATS. I understand you are seeking advice from other forum members, but please feel free...
Hello,
Welcome to the forum and congrats on your ATS! Any compliments yet?
William R.
Cadillac Customer Care
Hello Ditka,
Welcome to the forum and congratulations on your recent purchase of a 2014 ATS! I hope you are enjoying your awesome Cadillac so far. We are here to assist and are more than happy to...
Hello louie1487,
I understand how waiting for a part arrival can be frustrating. If you would like to further discuss your situation or any questions that you may have, please send me a private...
Hello Jose,
Welcome to the Cadillac ATS Forum and congratulations on your recent purchase of your first Cadillac! If you ever have any questions, don't hesitate to send us a private message or...
Hello Scotty,
Welcome to the Cadillac ATS Forum and congratulations on your recent purchase of a 2013 ATS. I am glad you are loving your ATS so far. Continue to enjoy learning about your awesome...