Interior trim rattling?

[vannhukien]

Hi all - I have this rattling sound that might be coming from the headliner. My car just hit 10k miles and has a sunroof.

I've brought the car into the dealership 3x, and their trim person has:

1. Replaced the passenger headrest
2. Tightened everything he could in the dash
3. Replaced one speaker housing in the A-pillar

But there's still this rattling on certain textures of roads and on the highway. I have to keep the stereo on so that I don't have to listen to it.

There's only 1 dealership in town, so I'm taking it back to them, but wondering if anyone else has had similar problems.

The dealership's trim guy has been really attentive - especially after he heard the rattling himself when we road test my car, but I'm wondering if, after 3 dealer visits, this should be escalated to a local GM/Cadillac rep to address?

[Cadillac Customer Service]

Hello vannhukien,

I’m sorry to hear that you’re experiencing a rattling sound in your vehicle and I can understand how displeasing this could be. If you would like me to reach out to your dealership and provide an additional layer of assistance, please PM me with your VIN, dealership, mileage, and personal contact information.

Enjoy your weekend,

Austin J.
Cadillac Customer Care