Cadillac Customer Service

[Cadillac Customer Service]

Hi Everyone,

We would like to introduce ourselves as the new Cadillac Customer Service on the Cadillac ATS Forum! Yes, we did say “we.” To better address your questions and concerns in a timely manner we will now have 2 individuals as your primarily GM contact on this forum! We look forward to being members of this great community!

Sincerely,

Laura M. and Greg W.

[Muffin]

Hi Laura can you get the engine issue to a higher up. Love this car. But this is heart breaking to see this occurr. Please help

[Cadillac Customer Service]

Hi Laura can you get the engine issue to a higher up. Love this car. But this is heart breaking to see this occurr. Please help

Hello Muffin,

I responded to your post on the other thread as well. We are aware of the issue and we are working on getting a solution as soon as possible. Please private message me your name, contact info, VIN, mileage, and dealership you are in contact with so I can contact them about this? Thank you very much for your time.

Gregory W.
Cadillac Customer Care